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Need a phone number for CHARTER ONE AUTO FINANCE GROUP...

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Padawan73

Joined: 23 May 2007
Padawan73's page
Posts: 5

519 Magic Points

Subject: Need a phone number for CHARTER ONE AUTO FINANCE GROUP...

Thu Aug 09, 2007 7:46 pm

I have on my credit report Charter one auto finance, 228 E main st. Rochester, NY 14604-2121. The number listed is out of service and my google search led me to another finance company not affiliated with Charter one....anyone have the number to call about a charge?

Laura

Joined: 21 Jun 2007
Laura's page
Posts: 1334

35466 Magic Points

Fri Aug 10, 2007 4:01 am

Is this the same number?

(585) 238-8600

try this one.
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Regards,
Laura.

charles
Guest

Subject: phone number

Fri Aug 10, 2007 9:58 pm

No....i have a different number. I will try that number. Thanks

Laura

Joined: 21 Jun 2007
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Posts: 1334

35466 Magic Points

Mon Aug 13, 2007 5:57 am

Sure Charles please go ahead Smile

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Regards,
Laura.

kellie
Guest

Subject: charter one

Mon Jun 23, 2008 10:27 pm

they went out of business. Citizens bank bought them.

Mary

Joined: 06 Jul 2006
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Posts: 686

17396 Magic Points

Mon Jun 30, 2008 6:46 am

Yeah, Kellie is right. Cleveland based Charter One Financial Inc., has been bought by Citizens financial. You can also contact charter one at 1800 247 5685 or write them at
228 East Main Street,
Suite 300, Rochester,
New York (NY), 14604,
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Where there's a will, there's a way !!

goodnatured

Joined: 03 Nov 2007
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Posts: 3927

10 Magic Points

Tue Jul 01, 2008 1:25 am

Hopefully you will be able to get a hold of them and get some resolution here.
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Annie

Joined: 20 Sep 2008
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Posts: 1

34 Magic Points

Sat Sep 20, 2008 7:41 am

Sorry i too have the same number.I missed out his mail id.If you have any id contact him through mail.I will let you number as early as possible,I suppose my friend is having that number.
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fireyone

Joined: 26 Feb 2008
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Posts: 4285

127 Magic Points

Sun Sep 21, 2008 12:28 am

I imagine she will have to deal with citizens bank now. soemtimes that is a little tricky when they are just taking over accounts.

Carol B
Guest

Subject: Lien Release

Wed Dec 30, 2009 8:16 pm

I had a automobile loan with charter one a long time ago which was paid off. We donated our vehicle and now I need a lien release. Who do I contact about this.

Thanks

goodnatured

Joined: 03 Nov 2007
goodnatured's page
Posts: 3927

10 Magic Points

Wed Dec 30, 2009 8:58 pm

If the company went out of business you will have a hard time doing this, I am not sure if the agency that you want to donate to has a form to complete.

I am a little confused, if the vehicle is paid off then you should have the title to the vehicle. Maybe if you don't then you can apply for a replacement title from you state vehicle licensing agency. Hope this helps

fireyone

Joined: 26 Feb 2008
fireyone's page
Posts: 4285

127 Magic Points

Sat Jan 02, 2010 6:10 pm

I am also confused.Any time we have apid off a vehicle we ended up getting the title in the mail after wards. If they went out of business someone had to take over collecting the accounts. Do you remember if another creditor bought out Charter? If not try looking on the web and then make a call to theat company. If all else if theat gets you no where try calling your atty.general.

goodnatured

Joined: 03 Nov 2007
goodnatured's page
Posts: 3927

10 Magic Points

Sun Jan 03, 2010 4:28 am

You definately need to be contacting someone.

I would think that you could file for a new title through you vehicle licensing agency also, here in pennsylvania, you can get a new titile through Penndot.

I would look into this option too.

Carol B
Guest

Subject: Lien Release

Sun Jan 10, 2010 10:34 pm

We did pay off the loan and I did get our paid receipt back from charter one. The place who we donated the truck to does have the title but Charter One was listed on the title for the lien. If when the loan was paid and I did receive a new title I can't find it.

Suzanne
Guest

Subject: Charter One

Fri Jan 22, 2010 8:21 pm

I, too, have a title with Charter One as the lienholder. I paid the car off 9 years ago and want to trade it in now, but DMV tells me I need a lien release from Charter One, which I don't have. Does anyone have any suggestions - I live in Maryland. Thanks.

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