Contact info of Credit Collection Services:CCS collections

Submitted by wktemple on Thu, 09/27/2007 - 20:19
Forums

CCS collections is listed in my credit report against an outstanding debt.

How can I be sure that I owe the debt?
Can I get this item removed from my credit report if I pay off the amount in full?
Will my credit score improve if I pay it off and close the account?

I would be grateful if anybody can provide me with their contact details and phone number.

Thanks

Credit collection services is a collection agency involved in offering collection services to its clients. If you find CCS collections in your credit report, it means that you have a debt which has been sold off to the CCS collections.

In order to be sure that you owe the debt, you need to send a debt validation letter to CCS collections. Now according to the Fair Debt Collection Practices Act, the collection agency must validate the debt within 30 days, else you are no longer liable to the CA for the debt. The CA must provide you with a copy of the original signed contract between your and the original creditor, statements showing your outstanding debts and proof that the original creditor has sold off the debt to the collection agency as a proper debt validation.

Now if CCS collection provides you with proper validation of the debt, negotiate for pay for deletion agreement by sending a pay for deletion letter. If they agree to PFD, get it in writing or through email from the collection agency. Once they agree to PFD, the negative item will get automatically removed from your credit report once you pay off the outstanding debt in full.

If the negative item gets removed from your report, your score will improve.
You can contact Credit collection services (CCS collection) in the address mentioned below:

Contact information

Credit Collection Services Group, Inc.
3 E Montgomery Crossroads
Savannah, GA 31406

you may also call them at (800) 666-3957

Sat, 10/13/2007 - 03:58 Permalink

For such a small amount probably contacting them directly would be the best move. I would do it as soon as possible before the fees start adding up. goodluck

Sun, 11/04/2007 - 03:02 Permalink
feliciaward@ly… (not verified)

Contac the credit bureau first. Send in your receipt or documents showing the balance was paid.

Contact Progressive to make sure they have credited the payment in April. Ask progressive to remove it.

Send all documents certified sign receipt as proof.

Thu, 11/15/2007 - 16:28 Permalink

Hi felicia thats a great post. thanks for the information :)

Fri, 11/16/2007 - 05:29 Permalink
Robert Klouse (not verified)

Yes, I called the phone pay center to make my payment,and,the computer voice-bot refuses me when it asks for my zip code recognition.I ask it to connect me to "operator,then I push 0,also and still--NO LUCK! I am then DISCONNECTED and am unable to contact a live-operator. I just want to make a payment! What can I do to get thru to make a payment? Anybody have any ideas? Thanks-Kout.....

Mon, 11/19/2007 - 04:25 Permalink

Hi Robert,

Try following the voice word by word. I would rather directly get in touch with the organization.

Tue, 11/20/2007 - 07:55 Permalink
Al Phelps (not verified)

I got a quote from Farmers at their office, but when they said I had to change the insurance on my residence to get it at that price. I told them to forget it. This was way back in March, well they are now billing me through CCS Needham. I can't believe it. Of course I have and have had insurance with another company the whole time.

Fri, 12/28/2007 - 12:31 Permalink

Hi Al Phelps,

This is fraudulence taking place. If you do not have any insurance filed with the Farmers they cannot be charging you for a single penny. First thing to do is send a validation letter to CCS. I am sure they cannot prove anything. However in case of any problem you can file a complaint with the FTC and the BBB.

Sometimes we get so frustrated that we sue these people ourselves. You can always find one attorney at naca.net if you dont have one already.

Sat, 12/29/2007 - 05:08 Permalink
David (not verified)

The scum at CCS called my cell phone, which is on the National DO NOT CALL LIST, twice on a SUNDAY and interrupted a very important moment for my family. After searching for the company on the internet I found that I am not the only person they have bothered. So, I filed a ripoff report on them; and, since they called twice within 10 minutes time, I also filed two complaints with the NATIONAL DO NOT CALL LIST. I guess it's only typical of scum at a collection agency to harass people anytime or any day of the week. If only there was a way to give them a taste of their own medicine and sue the pigs. Unfortunately I guess I will just have to hope they get fined.

Sun, 12/30/2007 - 22:33 Permalink

Hi David,

I really understand your problem and how you feel. Many here have faced the same. This is just a request that please do not use profane language because this is a public forum. Many participants might feel uncomfortable. Thanks.

Mon, 12/31/2007 - 09:51 Permalink
David (not verified)

Exactly what words would you consider profane in my comment of yesterday? Just to let everyone know, the scum at CCS called me one more time last night after I had spoken to a rude woman who assured me that my phone number was taken off their list since I was not the person they were trying to locate. So, there you are. Not only are the employees of CCS scum, they are also liars.

Mon, 12/31/2007 - 12:15 Permalink
David (not verified)

I have to say I am still confused by your response to my first posting. You asked me not to use profane language. I am baffled. If you are referring to my referring to CCS employees as scum, the Merriam-Webster definition of scum in that context, is as follows: "a low, vile, or worthless person or group of people". Now everyone knows that anyone associated with the collection industry fits into that category. Everyone also knows that collection industry scum have their own low standards when it comes to moral principles. Perhaps they also have their own dictionary? Enlighten me.

Mon, 12/31/2007 - 14:14 Permalink
CCS- Credit Co… (not verified)

CCS- Credit Collection Services- comes up as P.O. Box 773, Needham, MA 02494- 1-877-573-2067. If this is Credit Collection Services, Inc.

Apparently, the company affiliates with many lawyers. CCS--Credit Collection Services Credit Control Services, Inc. d/b/a 2 Wells Avenue Newton MA 02459-, (617) 965-2000.

In Massachusetts, the foreign corporation is listed as Credit Control Services, Inc. (a Delaware corporation) d/b/a 2 Wells Avenue. The president of the company is STEVEN SANDS. The registered agent for service of process is: CT Corporatiuon, 155 Federal Street, Suite 700, Boston, MA 02110.

Tue, 01/01/2008 - 17:39 Permalink
Justice (not verified)

As is stated above, CCS (USA) INC is a foreign corporation doing business in Massachusetts (among other states) under various names, such as Credit Control Services, Inc. (in Mass, apparently the name Credit Collection Services, Inc. had been taken by a now former attorney with the last name Tatel (but that's another story)).

As I have said, CCS (USA) INC. is the name of this Delaware corporation. the registered agent in Delaware is The Corporation Trust Company, Corporation Trust center, 1209 Orange Street, Wilmington, DE 19801 (302)658-7581

Tue, 01/01/2008 - 17:51 Permalink

If only there was a way to give them a taste of their own medicine and sue the pigs.

This is what I call profanity. It is absolutely okay if you are angry but please avoid calling names.

Wed, 01/02/2008 - 10:58 Permalink
jane (not verified)

i got into an accident about a year ago...i payed off the 1,100 with CCS and they are asking me to pay another 600...my mom called me saying that the cops showed up at her house regarding this issue...they harassed me my family which they live in another state..what should i do for them to stop harassing me...i pay the insurance company off through CCS... what more do they want...

Tue, 01/08/2008 - 21:59 Permalink
Michele (not verified)

I just filed an FCC report on them for collecting a debt that was older than 6 years as per Georgia State Law. I have sent them certified letters ordering them to stop but every year or so they try it again. They by 3rd hand accounts receivables for pennies on the dollar.

Wed, 01/30/2008 - 22:12 Permalink
Sasuke1789 (not verified)

well i have the phone number because as well as you i have/had a debt to pay but it is/was $139.13 and if they ask you how did you get this number just say some one gave it to you atleast the one in here for cali i have it is 1(877)289-0281

and make sure you have your case referance number handy it makes it a whole lot easier. well ttyl

PEACE,
Tony

Mon, 02/11/2008 - 06:39 Permalink
Kelly Ray (not verified)

I tried to contact therm today from the number that was on my bank statement and I told them my name and number and they could not find it in the computer I was paying for a student loan for 4 months and I was seeing if the company was going to repurchase it back like promised and then the kept transfering back and fourth to like 4 different depts

Tue, 03/11/2008 - 14:41 Permalink

Keep yourself updated. Call them once again, talk to a superior and find out. If you are still paying your name has to be there.

Wed, 03/12/2008 - 09:38 Permalink
SCummy collections (not verified)

I had a medical dispute with a medical agency and they sent my invoice to CCS. The address for CCS is:
CCS
p.o. box 587
Needham, MA 02494

Fri, 03/14/2008 - 15:39 Permalink
Susie (not verified)

I don't know...when I google CCS in Needham, MA there are numerous reports about them being FRAUDS. They call me and send me things in the mail; they are even calling my relatives in IL trying to reach me...but I don't owe them anything. The bill they are claiming I owe is non-existent; it was paid months ago.

Sat, 03/15/2008 - 20:11 Permalink
Susie (not verified)

And I'm confused because I have seen about four different PO Boxes in Needham for this company...just seems all a little shady.

Sat, 03/15/2008 - 20:13 Permalink
Matt (not verified)

I am being harassed by CCS for a falsely filed debt by Progressive. They sent me to collecitons for $166.33 which I did not own. CCS contacted me and says they want $186.33. I called Progressive they admitted their mistake and sent a letter to me and to CCS saying I do not owe the debt. I sent a copy of my letter in to them too. Now CCS states I owe $76.33 and they could not remove this because they were not able to use the documentation I sent them. However the debt has some how been lowered in their office which leads me to believe they are trying to find a comfortable number I am willing to pay in order to keep this off my credit report. They said in order to get it completly removed I need to send them a copy of my new insurance report and show them my new insurance coninsided with my cancellation with Progressive. What?? Why does a collection agency need to know about my insurance coverage? Where does this new amount I owe come from?

I just filed a complaint with the FTC. I will let you all know if I get a response. This whole thing is a scam and I encourage anyone who has had a similar experience to fight this with them because they are a bunch of con artists.

Sun, 04/13/2008 - 03:39 Permalink

Con Artists for sure Matt. Its for the best that you have filed a report. I really dont understand how these scumbags survive with so much fraud added to their credentials.

Mon, 04/14/2008 - 04:03 Permalink
Matt (not verified)

I finally got someone at CCS to admit that they do have a fax machine. I faxed my documentation, which I had already mailed them, from Progressive stating that I was sent to collections in error and in fact owed no money. Now supposedly CCS needs to verify with their client Progressive that in fact the documentation which they sent me and CCS is correct. They have done a three way phone call with me and Progressive on which Progressive said it was a mistake, they have documentation stating so from Progressive and they still have to check with Progressive to see if they agree I don't owe the money??

I hate CCS, but I am the one harassing them now so the tables have turned. I have gotten several employees there to admit to me that they don't understand why their policies are the way they are and apologize to me and say "I just work here". This company is just looking for easy money, don't pay them unless you owe them money and you agree. They are not getting a dime from me I don't care how much or how little they may tell me I owe next.

By the way I got a generic response back from the FTC saying pretty much thanks for letting us know...that's it so far.

Thu, 04/24/2008 - 06:01 Permalink

Hi Matt,

This is a commendable news. I hope there will be plenty like you who can actually turn the table. Till then we will keep getting harassment details and frustrations. Fighting back spirit has to occur to all, and we will always be there to help.

Fri, 04/25/2008 - 06:55 Permalink

If they have so amny fraudelnt activity that has been reported how does a company like this stay in business? Can they not be forced by another authority to close up shop after getting so many reports? Someone surely is repremanding them.

Sun, 04/27/2008 - 01:45 Permalink
Matt (not verified)

I finally received my letter from CCS notifying me that my account with them has been closed! Ya! As I said before if you don't owe the money don't pay. I called them about 20 times since my last post. They actually told me to stop calling them, which I throughly enjoyed hearing!

Best of luck to all of you dealing with this screwed up company! Don't give up and fight the good fight!

Sun, 05/25/2008 - 03:42 Permalink
Sue (not verified)

This is not a "fraudulent company". Basically if you owe money and do not pay the Company you received services from, they will place you into collections period! Yes, sometimes the Collection Agency’s “CLIENT” will place accounts in collections that have already been paid and or have the wrong information such as phone, address etc..But it is the Company that placed the account with the Collection Agency that gave the information in the first place. The Collection Agency will need to request documentation so they can help get you out of collections, I know that does not seem right, however think of how many people that really do owe the money try to get out of paying it by saying “I do not owe this”.

Fri, 06/13/2008 - 02:09 Permalink

Matt,

Great job! Isnt it a great feeling to be a thorn in the CAs side!

Fri, 06/13/2008 - 06:57 Permalink
Sue (not verified)

It is unfortunate that some people do go through what you all have as far as being placed into Collections when you do not owe the debt. Just provide the documentation and it will be over.
Is it also unfortunate that there are millions and millions and millions of people that REFUSE to pay back the money to the Companies that they basically STOLE from, and then try the “IT’S NOT ME” or “I DON’T OWE” excuse. Just so you know the real scums or frauds are these people that refuse to pay what they owe. If it was not for them, now there would be no need for collection agencies would there. CCS just does the job for the banks, Insurance Companies, Credit Card Companies, Stores where checks were bounced, Stealing Cable the list goes on and on of what these millions and millions of scums/frauds that refuse to pay what they owe, if I owned a business I would probably need to seek the service of a Collection agency also. As stated before if these scums would pay back what they stole there would be no need for collection agencies..

Sat, 06/14/2008 - 01:57 Permalink
Diane (not verified)

Scum means froth, crust, skim and in no way is a profane word. However that disgusting scum, froth or crust that gathers around the edge of a pot when you boil chicken is in my opinion a fitting dicription of all collection companies.

Sun, 06/15/2008 - 03:33 Permalink
Sue (not verified)

And what would you call the people that REFUSE to pay their bills??? Do any of you realize that before a debt goes to a collection agency, it usually is over a year old? So that means the original creditor (banks, insurance co., cable, bounced checks) has been trying to get their money from these dead beats for a year or sometimes even years. And do you realize the debt that these people REFUSE to PAY BACK, gets passed on to the consumer, you know the people that do pay the money they owe. I do not think that you are all mad at the Collection agencies, your mad that someone is "bothering" you to be responsible to pay back the services that you stole!! So why don’t you tell me who are the real SCUMBAGS!

Sun, 06/15/2008 - 18:30 Permalink
Anonymous (not verified)

Hi Sue
I would always prefer to pay back the debt in time. But what if due to some unavoidable circumstances I am not able to pay back my debt . It is not that we are not interested in paying back the debt, but these CA behave so unmannerly and more so even if we agree to pay back the debt most of them do not agree to PFD. Actually we are paying back the debt and so they should agree to PFD.

Mon, 06/16/2008 - 08:26 Permalink
Sue (not verified)

I agree that NO collection agency should behave unmannerly, and for that I agree with what most are saying here if that is happening to them. However it seems that the people on this website are forgetting how they got to collections in the first place, and really "WHO" placed them into collections. It is not as though the collection agency picked their name out of thin air, they were provided this information from the business that you owe the money to. And yes sometimes this info is wrong and the collection agency needs to ask for documentation to clear your name. As frustrating as this is, it is necessary as there are people that do try to just get out of paying. I mean really if you were in a high volume business that provided services and you are showing that you were not paid for that service, but this person states “I paid you”, would you request anything or just take their word for it? Also I am not sure what PFD means?

Mon, 06/16/2008 - 23:51 Permalink
Norm (not verified)

Hello Matt,

Of all the posts I've read you seem to have gotten the furthest! Kudos to you! I've mailed my policy declaration to CSS - POB 9134 - Needham MA 02494 as they requested so they can see I that there was no lapse in my coverage and quit harassing me over $38. They are still calling me even after my Allstate Agent spoke with them and told me the issue was resolved. Needless to say I am at my wits end. Could you be so kind as to post the FAX number you received. It would be a great help to me and possible others. Thanks and congrats!

Tue, 07/15/2008 - 17:14 Permalink

I am also glad. At least someone is getting somewhere

Fri, 07/18/2008 - 13:18 Permalink
Brian (not verified)

I had credit card with Citi Bank in 2006, they sold the account to NCFS collections in August, 2007, and they are claiming in trial for the money... but in September 2006 some body from CCS behalf Citi Bank call me with all my information and I paid them more than 2000. They used the 617 965 2000 phone and leave the tracks in my bank, I called them and they don't have records may be my lawyer will find the records.

Thu, 07/31/2008 - 13:32 Permalink

does your lawyer even know wheer to look? Don't you have any proof that you paid them?

Thu, 07/31/2008 - 13:44 Permalink
Robert Klouse (not verified)

I pay CCS $25.00 monthly for an accident I had.I missed a payment,and they called threatening me for $100.00 a month,OR ELSE!! You see, they can have Illinois take my drivers license,at their choosing.Ihave a written contract with them.Only thing is-I have made my payments,faithfully over the past 10 yrs.I tell them this and they say-Oh no you haven't! I say-if I haven't how come I still have my license over these past 10 years,and you haven't taken it away,then!!!No reply,except-$100.00 or else.Any advice from lawyer types,please help!!

Sun, 08/03/2008 - 12:17 Permalink

Wow Robert I wish I could help ya here. thre is an atty web site that they allow you to ask one free question a month and a lawyer from your state will post you a reply on that website and e-mail you that your question has been answered. Its "www.lawguru.com". try and see if you can get any advice there. Also check back here and see. Good luck.

Mon, 08/04/2008 - 02:45 Permalink

Have you used this website fireyone? Do they really answer you? Are they good thorough answers? I would like to ask a question about a summons that was served on me like over a year and a half ago and still waiting for some resolution. Please let me know.

Mon, 08/04/2008 - 18:27 Permalink

Yes on many occasion and I will say they are genuine about getting back to you. You know GN I remember asking you if anything ever became of that whole situation. It is an awful long time to wait. May I suggest if you find that the situaton hasn't resolved itseld and you are finding yourself waiting for an answer you should go there yourself and post the question. Maybe there is an SOL on how long they have to complete the process. If you do let us know so we may use this info in case some one else needs it.

Tue, 08/05/2008 - 02:32 Permalink
Betty08 (not verified)

I just wanted to add that I am also currently having trouble with this company. I paid off an old cable bill that had gone to collections with them. I didn't realize it had gone to collections since I never got any notice, so I paid the cable company directly. That was in February of this year. I am still fighting just to have the balance updated to zero and paid. I have disputed this on my credit file several times now, even sending in proof that this has been paid. Still no such liuck!

Mon, 08/18/2008 - 15:31 Permalink

So they didn't even delete it? Who did you dispute this with? I would contact the cable company and explain the situation and then get a hold of the credit bureaus asking why it isn't removed. Maybe you should send the collector a debt validation letter along with a COPY of the check or reciept showing you paid it.

Fri, 08/29/2008 - 01:24 Permalink

First send a DV letter to the CA by certified post. I am sure they will not be able to validate your debt because you have already paid it off. Now send dispute letters to the bureaus with the proof that you demanded debt validation which the CA could not validate. I think the bureaus will get it removed from your credit report.

Sat, 08/30/2008 - 11:49 Permalink

I think the company has up to thirty days to validate the debt. If they don't then you can get the letters out and get all this taken care of. Good Luck. With a litle legwork this should all be taken care of shortly.

Sat, 08/30/2008 - 12:09 Permalink