How can I get CCS to stop calling my number?

Submitted by laxride on Tue, 05/12/2009 - 18:20
Forums

CCS has been calling my phone number for months trying to contact someone I never heard of. I have asked them to cease...but it continues . How can I get them to stop calling?

CCS is credit collection services. In order to collect any debt, they need to send you a debt validation notice within 5 days of initial communication if the first communication is over phone, else you need not worry. Moreover, the debt is not yours. So, if they disturb you again, just file a complaint with the Federal Trade Commission.
There are more discussions in this forum on CCS. You can go through them by visiting the link CCS.

Wed, 05/13/2009 - 11:10 Permalink

Hi laxride,

To be on safer side you can also check your credit report to see if the credit collection services has reported the debt to the credit bureaus. If they have reported it your credit score will go down. Send CCS a dispute letter demanding verification of your debt. If they are unable to verify it they should remove it from your credit report and cease all contacts with you.

Thu, 05/14/2009 - 04:21 Permalink

I have been going through this for about two years now. It is not as easy as it seems. After you contact CCS the collector will turn around and sell the debt to another junk collector. The phone calls begin again all over until you repeat the process. This happens to me all the time. Even for doctors appointments. I finally got fed up with fighting them and called my phone company and told them the number they gave me when I moved here was someone who apparently oewd a ton opf debt and I was being harassed by their creditors. They changed my numbner for free and it was finally over with.
It was a hassle changing my number with everyone but so was calling CCS a million times and dealing with someone elses creditors.

Sun, 05/17/2009 - 14:45 Permalink
itsadirtyjobbu… (not verified)

IF YOU REPEATEDLY RECEIVE PHONE CALLS FROM COLLECTIONS FOR SOMEONE WHO DOESN'T LIVE THERE - 1ST DO NOT YELL- 2ND STATE IT IS INCORRECT AND YOU DO NOT KNOW THE PERSON - 3RD VERIFY THE PHONE # BEING DIALED - I DON'T WANT TO CALL YOU AND WASTE MY TIME AND MONEY EITHER- ALSO IF IT HAPPENS A LOT -GET A NEW PHONE # WHEN SOMEONE HAS 1 ACCOUNT IN COLLECTIONS THEY MOST LIKELY WILL HAVE MORE PLACED IN THE FUTURE SO IT IS IMPOSSIBLE FOR A COMPANY TO KNOW ITS WRONG UNTIL THE FILE IS LISTED - AGAIN DO NOT BE RUDE WE DON'T WANT TO CALL WRONG NUMBERS EITHER - IT'S A DIRTY JOB BUT SOMEONES GOTTA DO IT

Thu, 11/12/2009 - 04:47 Permalink
itsadirtyjobbu… (not verified)

DO NOT TAKE THE ADVICE OF SENDING A CEASE AND DESIST LETTER- THAT MAKES ABSOLUTELY NO SENSE - IF THEY ARE NOT COLLECTING A DEBT FROM YOU, THEN HOW ARE THEY SUPPOSED TO CEASE AND DESIST FOR YOU WHEN ITS NOT EVEN YOU THAT THEY ARE TRYING TO COLLECT THE DEBT FROM. SORRY BUT THAT ANSWER IS COMPLETELY IGNORANT.

FYI - ITS NOT ILLEGAL TO DIAL THE WRONG PHONE NUMBER !

Thu, 11/12/2009 - 04:53 Permalink

Hi itsadirtyjobbutsomeonehas,

FYI - ITS NOT ILLEGAL TO DIAL THE WRONG PHONE NUMBER !

While this is true, it is also a fact that dialing the same number over and over again for the wrong reason is harassment and needs to be stopped. Imagine being bombarded with phone calls asking for a debt you don't owe. I would be really irritated if it were to happen to me.

Well, the FDCPA states that you can ask the state attorney general's office if they can provide assistance in writing to the debt collectors to stop harassing you. You can file a complaint with the attorney general's office and the FTC. Remember not to provide your SSN if the debt collector asks for it.

Thu, 11/12/2009 - 09:33 Permalink

I disagree about getting a new number. I have went through this crap when I moved. Three are so many people in collections these days. Most new numbers that are available when you try to get a new one is ones from people who have changed their number due to collection calls. So why pay the money to change your number when chances are you will just get another one of those numbers?
What I did was called them back (or answered) and let them think I knew the person and if they would give me a name and contact number I would gladly relay it on. After that I told them the real truth and told them if they called again I would be reporting them.
See if you tell them before hand they just hang up.

Thu, 11/12/2009 - 23:50 Permalink
Gemini (not verified)

I work for CCS, and all's you have to do when receiving "wrong number" (known as wrong party) calls is call the Collection agency, kindly say you are being called for someone whom no longer owns the phone #, verify the number and the person we are asking for, and we will REMOVE YOUR NUMBER from our data base. You may receive ONE MORE CALL within a 72 hour window, if the compay is using a computer dialer atleast. Good luck!

Wed, 11/25/2009 - 05:15 Permalink
Ben Herover (not verified)

they are a no good company

Thu, 12/31/2009 - 19:33 Permalink

do this by certified mail and sue them if they fail to respond. Frankly thinking that CCS will stop calling cause you ask is BS. I have had this problem and they could care less.

Fri, 01/01/2010 - 15:43 Permalink
ART (not verified)

I've had experience with these calls myself, but it is not the agent who speaks to you that is at fault. It is an automated dialer system that they are on, which they receive through a computer...inbound and outbound calling. So, if you NEED the number removed, they will do so. I've talked with some very kind people there, and did not get in there face. It's their job, and the least you or anyone can do is not make anymore a hassle for them than it is for you. They're not the ones dialing...you just need to verify the number and confirm you're not so and so. Heck, I've people from other countries calling me.:P

Thu, 02/25/2010 - 13:34 Permalink
WHOCARES (not verified)

I have tried everything in the books to get them to stop and so far NOTHING has worked. I have also called them and told them that the person they are trying to reach does NOT live here and this is a wrong number, and please stop calling here, take my number off the list...NOTHING. I was a nice as I could be because I don't like yelling at people or being rude. I don't know what else to do.

Sat, 03/13/2010 - 16:44 Permalink

#

You need to determine who is calling you and why. If you are called by person (not a computer), and you are willing to answer the phone, then take notes. Write down the name of the agent, collection's agency and the debt they are calling about. You need to the original creditor and account number to identify the specific debt they are calling about. Get a mailing address for the collection agency. Of course if you have a caller id, you can look at the name that comes up, but many CA's hides this. If the calls are Robocalls, then write down the number; go to a site called http://whocalled.us/. This is a community database that collects information about unavailable callers. They will likely have your caller, and you can feel good about helping to track down sneaky "unavailable" callers. If there is nothing there than Google the number. If that does not work, you are stuck with calling the creeps, and getting the information out of them.
#
Step 2

Next, you need to decide what this call has to do with you. Many times these agencies are calling the wrong person. If this is the case then you write a Full Cease and Desist Letter. This letter instructs the caller to never call again. It would help to point that they are calling wrong people. Send this letter by USPS certified mail with return receipt requested. This will cost about $5. I will explain the cost in a minute.
#
Step 3

If the collection agency is trying to reach you, then you will want to write a different letter. It is called a limited Cease and Desist letter. This letter will instruct the collection agency to contact you in writing only. It is better to allow them to write you so that you can continue to negotiate and/or dispute the debt. You must send this letter by Certified Mail with Return Receipt Requested. It is important because you need proof that they receive your letter.
#
Step 4

If they call again after you receive the green return receipt, then use Call Trace. This is service provided by regular and cell phone companies. This does cost money, but now you will sue them. Send a letter of demand asking for costs and $1000. I have pasted part of the Fair Debt Collection Practices Act that states how much you can sue for. Don't forget to add in court costs.
"(A). Civil liability can be imposed in these forms:
(1) Actual damages,
(2) Discretionary penalties, and
(3) Costs and attorney's fees;
Except as otherwise provided by this section, any debt collector who fails to comply with any provision of this title with respect to any person is liable to such person in an amount equal to the sum of:

A. Any actual damage sustained by such person as a result of such failure;

(1) In the case of any action by an individual, such additional damages as the court may allow, but not exceeding $1,000;..."

Sat, 03/13/2010 - 19:12 Permalink
dav (not verified)

dont bother file with the ftc or the attorney gen. neather one works. it sjust a wast of time.

Thu, 05/20/2010 - 23:20 Permalink
Eddie Ciano (not verified)

After 7 individual people at CCS company told me they would stop calling and never did, now I call back every time and give them an earful of profanity. That's right. Stop lying to me, CCS, follow through with what you say, and you have nothing to worry about. You want to keep calling me with your $&*&% computer and wasting my time? Then thank your fellow morons who work with you when you get my return calls. It is my mission to ruin your day until one of you idiots follows through and deletes my number. I don't have an account with you, I don't owe you people anything. You decided to start calling me and ignored me when I nicely asked you to stop. You have no one to blame but yourselves for the profanity I will spew at you.

Hey Art - No offense, but you bought their crap hook, line, and sinker. These people RELY on you believing you are talking to innocent people. They create the ILLUSION that they want to help you, and that they have no control over their automatic computer. Wake up! They designed the system! They WANT to harass you. They DO NOT want to help anyone but themselves! Don't play their game. Watch the language they use. "Your account..." You don't have an account with them. It's THEIR account! You have no responsibility whatsoever to be polite or nice when strangers call you to trick you into giving them money.

Wed, 11/17/2010 - 17:28 Permalink
consumer advocate (not verified)

If the calls you received from CCS were on your cellular/mobile phone and it was regarding debt belonging to someone else, please called the The Mathews Law Group (formerly The Law Office of Charles T. Mathews) at 626-683-8291. We are currently fighting a consumer rights case against CCS to stop this type of collection practice. We can assist you as well. There is no obligation or cost on your part.

Wed, 03/09/2011 - 21:34 Permalink
gardenangel (not verified)

Today I received the very first call from these people, a recording stating "We have left numerous messages and if we don't hear from you by tomorrow 10:00 a.m. there will be no further need for you to call"

How arrogant. I owe no debts and I've never heard from these people prior to today. I plan on doing nothing. Hopefully they just called the wrong number but how rude is that? Not even a live person and to threaten "there will be no further need for you to call"?

Mon, 03/21/2011 - 16:32 Permalink
Katrina B (not verified)

You can DEMAND they remove your number from their records and point out that should they fail to do so and the calls continue you will report them for harassment..these also applies even if you DO have a debt..tell them to only contact you by letter in future..I have done this with several companies with great success..

Tue, 08/13/2013 - 12:21 Permalink
nmge (not verified)

Why do you even answer the phone for such calls? Invest in an answering machine & only pick up when it is a call from someone you know or WANT to talk to................

Tue, 04/29/2014 - 17:32 Permalink
matzcrorkz (not verified)

wydKS7 Really informative blog.Thanks Again. Will read on...

Tue, 08/05/2014 - 20:47 Permalink
IANEZ (not verified)

Don't answer calls if you don't recognize the ID. Scams are out there by the thousands. Pure and simple.

Fri, 01/23/2015 - 20:44 Permalink
allcaps (not verified)

should be illegal to type in all caps

Wed, 09/13/2017 - 14:57 Permalink
benjaminbrook001 (not verified)

Hi guys, my name is Benjamin Brook and I want to give you an information that can change your life completely. Just a month ago I got my credit fixed by a hacker called DEBOOTH. I had a plan of buying a house but my credit score was as low as 350 and I needed a hacker that can help me increase it to 750 to enable me buy a house and also foot my other bills. Luckily for me, a very good friend of mine Fred introduced me to Deboothcreditsolution and since then my life has been so amazing. If you want to fix your credit and also increase your credit score; I recommend you contact this guy via DEBOOTHCREDITSOLUTION@GMAIL.COM. Take the risk and your life will never remain the same. GOODLUCK!!

Mon, 03/11/2019 - 07:55 Permalink
Eavan Fallon (not verified)

DEBOOTH is a genius when it comes to credit repairs and credit score upgrade. This guy is the best hacker you can trust and I strongly recommend you contact him and his team for your credit repairs. He is well detailed and time conscious. My experience with him is something I’ll live to remember. Strike a deal with him and see your plans and dreams come true. It sounds unbelievable but it’s true. I was scared from the beginning, but as I followed his directives, my credit was fixed within three weeks and his charges are pretty moderate and affordable. Try him out and you’ll see yourself doing exactly what I’m doing. Contact him via DEBOOTHCREDITSOLUTION@GMAIL.COM /+1 (562) 281-7621, you’ll thank
me later for this info.

Sun, 03/24/2019 - 14:41 Permalink
Amber Hudson (not verified)

It’s amazing how in a twinkle of an eye you could get from here to there. let me hint you about these great hackers called XAP CREDIT SOLUTION. I had a very messy fico score of 430 I contacted a friend of mine Damian Fraser who hooked us up and we negotiated. Guess what he cleared my late payments, debts, IRS and liens now I can get some loans and get some cool stuffs for myself and family thanks man. I truly recommend them for your credit repairs. Contact XAPCREDITSOLUTION@GMAIL.COM / (972) 597 9704. Thanks.

Mon, 04/01/2019 - 13:41 Permalink
Maverick Jones (not verified)

I never believed a hacker can fix my credit (delete negative items such as debts, IRS and Liens etc.) and also boost my credit score until I came in contact with DEBOOTH CREDIT SOLUTION. To cut long story short, a colleague of mine told me about them and their expertise and how they helped fix his credit. I emailed them via DEBOOTHCREDITSOLUTION@GMAIL.COM and explained my credit issues to them. To my greatest surprise, my credit score was upgraded from 480s to 786, and the negatives in my profile all wiped. I advise anyone with credit issues to contact him cos there’s nothing as having good credit. Text: (562) 281-7621. Trust me you’ll never regret it…

Wed, 04/03/2019 - 13:00 Permalink