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I electronically paid a bill yesterday, not posted today

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jmx2

Joined: 10 Jan 2010
jmx2's page
Posts: 1

34 Magic Points

Subject: I electronically paid a bill yesterday, not posted today

Sun Jan 10, 2010 6:25 pm

As a snowbird, I haven't recieved my bill. I called yesterday, paid via telephone, and was told it went through. Today it says I haven't paid. It's due today--I don't want a late charge or credit damage. What gives?? I've always paid on time or early; I tried calling again today, can't talk to anybody untill tomorrow.

cinnamngrl

Joined: 01 Nov 2008
cinnamngrl's page
Posts: 1455

6339 Magic Points

Subject: ok

Mon Jan 11, 2010 10:46 am

did they give you a reference number? what kind of bill is this? Generally reporting is done after a bill is 30 days late not one or two. And if you explain I bet they will waive a late charge.
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sdchargers_63

Joined: 13 Aug 2007
sdchargers_63's page
Posts: 1889

1356 Magic Points

Subject: credit

Mon Jan 11, 2010 11:35 am

Usually...if you pay electronically (depending on what it is), it may take a day or two to go through THEIR system. Good question..did you get a 'confirmation' or 'reference' number over the phone?

goodnatured

Joined: 03 Nov 2007
goodnatured's page
Posts: 3927

10 Magic Points

Mon Jan 11, 2010 11:57 am

I always write the reference number down in my check book beside the amount that was paid, that way it does not get lost on a piece of paper.

Give it a day or two and you should be able to see it dated for the date that you made the payment.

sdchargers_63

Joined: 13 Aug 2007
sdchargers_63's page
Posts: 1889

1356 Magic Points

Subject: credit

Mon Jan 11, 2010 12:04 pm

Good point, GN. Even if the 'SHOWING' of the payment is late, they should STILL give that 'credit' that the payment was made on time.

cinnamngrl

Joined: 01 Nov 2008
cinnamngrl's page
Posts: 1455

6339 Magic Points

Mon Jan 11, 2010 12:12 pm

did you pay by phone at your bank or directly to the biller?
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Hester
Guest

Subject: wZGsflaGNrDVOR

Wed Jul 06, 2011 9:52 am

Great article, thank you again for wrtinig.

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