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Palisades Collection in my credit report - what to do?

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Carol
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Case

One sunny morning, Mr. Prob was going out to buy snacks and beverage for a weekend party. Suddenly the phone rang and a irritating voice started yelling at him for not paying his loan back. Mr. Prob was shocked. He has been following a good credit habit and did not fall behind with any payment! He tries to convince the collector that he does not have any unpaid balance. The collector threatened of a lawsuit and hung up. Then he received 10 voice mails from the same collector on the same day asking for a person who he does not know.

Diagnosis


Collectors sometimes make wrong phone calls. But in this case someone else's credit card account was placed in Mr. Prob's credit report which made the collector to call him. The matter came to his attention when he ordered a copy of his credit report and discovered the wrong information posted there as a negative mark. It definitely lowered his score.

Possible Remedy

  • Contact the creditor immediately and verify.
  • Ask the collection agency to remove the wrong entry.

  • Dispute the entry with credit bureaus and ask them to remove it.

Outcome


Mr. Prob called the creditor and found them to be very helpful. The representative on the other end confirmed the account not to be owned by Mr. Prob.

Then, Mr. Prob sent out a dispute letter to the credit bureaus. He attached a copy of his credit report with it and pointed out the error on it. He also added a summary of the conversation that he had with the original creditor.


He got a positive response from the credit bureau and the collection item was removed from his file. BTW, he did send out a cease and desist letter to the collection agency that called him as well to settle the case.
 

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Sig



Joined: 25 Aug 2007

Posts: 14
1040 Magic Points
PostPosted: Tue Sep 04, 2007 11:52 pm    Post subject: How to get the collection agency listing removed?
Palisades Collection is a collection agency with no BBB accreditation. If you find the name of Palisades Collection agency in your credit report, it means that the you had an outstanding debt which the original creditor has sold to Palisades Collections.

To be sure whether the debt has been sold off to Palisades collection, send a debt validation letter by certified mail. If the CA validates the debt within 30 days from the date they receive your letter, come to a repayment plan and pay off the debt. However, you should try to come to a pay for deletion agreement with the CA in writing before you pay off the debt so that as soon as the debt is paid in full, the negative listing is removed from your credit report.

If the creditor cannot validate the debt, send a dispute letter to the credit bureaus along with the proof that you have asked for debt validation. The bureaus will verify it with the CA and get it removed from the report.
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carol

carol

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PostPosted: Wed Sep 05, 2007 4:01 am    Post subject: Contact Palisades Collection
You can send debt validation letter at any of the following addresses:

1) Palisades Collection LLC
8040 Excelsior Dr. Suite 200, Madison, WI 53717
Contact number: (866) 877-0008

2) Palisades Collection LLC
210 Sylvan Avenue, Englewood Cliffs, NJ 07632
Contact number: (201) 567-5648

3) Palisades Collection LLC
87 South Commerce Way, Suite 70, Bethlehem, PA 18017
Contact number: (866) 230-8075
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KC10
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PostPosted: Mon Nov 12, 2007 6:21 pm    Post subject: Palisades
Does anyone have any information on Palisades collection LLC that could be helpful when you find something on your credit report you have never heard of?????? I read some things on the company that doesn't sound good, but I would love a upper hand
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goodnatured



Joined: 03 Nov 2007

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1224 Magic Points
PostPosted: Mon Nov 12, 2007 8:48 pm    Post subject:
KC10, as mentioned above there is a wealth of information on the debt consolidation care web page on Palisades, there are a ton of people on there dealing with them that could give you advice and guidance on how to deal with this company.
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jo
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PostPosted: Wed Nov 14, 2007 8:54 pm    Post subject: Palisades
AT&T charges me on my cell phone while I was deployed, and prior to my deployment, I got on the phone with AT&T and suspended my contract until I return. So now I have this collection of $890 for 9 months now.
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Laura

Laura

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Posts: 1400
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PostPosted: Thu Nov 15, 2007 7:55 am    Post subject:
Hi Jo,

I can understand the situation. Do you owe them as much as they are asking for?
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HOSMAN
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PostPosted: Sat Nov 24, 2007 3:23 pm    Post subject: I NEED CONTACT INFORMATION FOR THIS AGENCY
I'VE FOUND COLLECTION ACCOUT IN MY CREDIT REPORT BY THIS AGENCY, I HAVE NEVER HEARD ABOUT, I WOULD LIKE IF I CAN GET HELP OF THIS COMPANY INFORMATION.

THANK YOU
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GAJADHAR
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PostPosted: Wed Jan 16, 2008 4:18 am    Post subject: RESTRAINING NOTICE
I,recently got a letter from the law office representing Palisades collection agency demanding 10k,which was from one of my credit card lost in 2002,I,report that to bank at that time now i getting this letter and they also freez my personal bank account,and the law office demanding full amount of money,anyone can give advice on this thankss
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Laura

Laura

Joined: 21 Jun 2007

Posts: 1400
34749 Magic Points
PostPosted: Wed Jan 16, 2008 6:10 am    Post subject:
Hi Gajadhar,

Do you have any proof of the report that you made to the bank? Was it within 60 days of the loss of the card? Talk to your bank. They might have it in thei records. Palisades is famous for their forceful tactics. Dont get cowed down Gajadhar.
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Raymond710hotmailcom
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PostPosted: Tue Jan 22, 2008 5:18 pm    Post subject: Credt
If anyone could return to this address the contact info. I would need to resolve my debt issues with palisades as a previos creditor it would be greatly appreciated. Thank You All
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Laura

Laura

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Posts: 1400
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PostPosted: Wed Jan 23, 2008 11:07 am    Post subject:
Hi Raymond,

You can discuss your problem with us. We will be more than glad to help you out.
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Laura.
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CHARLOTTE
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PostPosted: Thu Feb 21, 2008 7:03 pm    Post subject: Palisades
I have been trying to contact this company so that I acn payoff a collection on my credit report, but it seems as though no one is interested in helping me. I had my credit union call just for an address to send the payment to and letter stating the payoff amount. So far no luck. Please help me to try and resolve this matter.
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diem



Joined: 20 Feb 2008

Posts: 94
152 Magic Points
PostPosted: Fri Feb 22, 2008 3:46 pm    Post subject:
Please read this Charlotte:

Quote:
When I was repairing my credit, this was the most beneficial thing to me. I had a couple verify with the CRAs that the information was correct (one being Afni) without ever responding to my request for validation. I sent Afni a firm intent to sue letter demanding deletion by a date or further action would be taken. It was removed. I also emailed their legal staff from addresses I found online.

The CA has 30 days to properly validate. Disputes with CRAs generally last 30 days as long as you dont call in with new information. They can then add another 15 days stating you have added new information, even if you haven't. Better not to contact them during disputes.

Thing is, for relatively old CAs or collections that have been passed on to Junk Debt buyers, they can't provide proper validation. One of their tricky techniques is to say they sent you a letter that you didnt respond to. That doesn't matter. They may send you a letter asking for more information such as ssn# etc, but as long as you provide the account # they are just stalling. Ignore it. 30 days have passed, you can assume the debt is not valid.

If they verify with the CRAs and don't validate, it's time for the ITS. A firm ITS. It's gonna be deleted or they are paying you $1,000.


Start by sending the below letter certified mail with return receipt with the correct information:

Your Name
Your Address

Name of CA
Address of CA
Date:

Re: Your Account No:

Dear Sir/Madam,
I checked a copy of my credit report and realized that there was a collection reported from your agency on my credit report, which I was not notified about. I do not reject to provide with the debt amount. However this a notice sent pursuant to the Fair Debt Collection Practices Act, 15 USC 1692g Sec. 809 (b) that your claim is disputed and a validation is demanded. This is asking for proof regarding the debt that I owe and verifying it.
I am requesting you to stop all collection activities including reporting this information on my credit report. I am sure that you are aware of the fact that non-compliance with this request will end up in legal obligations.
Please dispatch copies of the following with your reply:

1. The agreement which authorizes you to collect debt on the assumed debt.
2. The signed agreement from the debtor confirming to pay the debt
3. The documents regarding the payments made on this account and validation of the amount.
With regards,

Your Signature
Your Name

Then immediately dispute it with the credit reporting agencies. Just paying a collection without them properly validating is not in your best interest, even if you do owe it. At the very least, you need to try a pay for delete letter if you feel morally responsible.
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jeff
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PostPosted: Mon Feb 25, 2008 9:31 pm    Post subject: number
800-991-9367
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