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WHEN I GOT ON THE PHONE WITH IMAGINE CARD THE FIRST CUSTOMER SERVICE REP

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Richard
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Richard

Joined: 27 Jun 2006
Richard's page
Posts: 120



27511 Magic Points

 
Posted on Thu Dec 20, 2007 4:47 am  

Hi Marleen,

This is a forum for discussing credit issues. You can try and search my imagine card. hope this helps.
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Adam Smith
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Subject: SOS 2 the 3rd World!!!
 
Posted on Thu Dec 20, 2007 5:24 am  

Hi Gina!

Quote:
I CHECK TO SEE THAT SOMEONE HAD CHANGE MY ONLINE ACCOUNT INFO COMPLETELY FROM MY UPDATED INFO TO OUT DATED INFO


Well my friend, this is certainly a practice that has spread globally & affected the payment systems with all reputed payment services. Well, when moneys are in transit you'd often come across such delays.

Quote:
LOL GOODNESS GRACIOUS THOSE CUSTOMER REPS IN INDIA CAN BE A PAIN IN THE AZZ....BUT THAT'S THE JOYFUL WONDERS OF OUT SOURCED JOBS THAT SHOULD BE IN THE U.S.A NOT A THIRD WORLD COUNTRY


Quite true...especially when they took the trouble to commit mistakes (as dictated by their counterparts at the clients' end). Again they took all the trouble to live up to their commitment, simply by editing them back following the request of their privileged customer.

Gina, don't you feel its high time that we understand how this outsourcing system works & how these third world vendors that we are dealing with are mere puppets at the hands of our own fellows!

As far my belief goes, our names would appear at sales-databases prepared by the research analysts experimenting with different economic market segments. Then these databases are being sold back to the market only to be grasped by the commercial banks & a handful of dissolving busy bodies. Now, that becomes their turn to convey it to their third world vendors (with all their instructions attached).

Yes, the vendors are doing it for a smaller bucket of money which forces them to turn deaf-n-dumb...n it is perhaps when they come across pains-in-azzes like us that their pure conscience urges them to follow their glorious cultures & traditions - 'saving us from hassles'

Regards,
Adam Smith
Laura

Laura

Joined: 21 Jun 2007
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Posts: 1327



36528 Magic Points

 
Posted on Thu Dec 20, 2007 5:43 am  

Hi Gina,

I completely agree with you. The problem arises when we become impatient and try to blast them they give it back to us.

Quote:

CUSTOMER REPS IN INDIA CAN BE A PAIN IN THE AZZ


We feel this but we forget that the feelings are mutual at both ends. LOL
You must have come across a representative who could not deliver her job properly. The point is that we receive what we give. Do you really think we are polite to them Wink?

You cannot file a complaint now because they (after all the harassment) have given you the number required. However I think you should monitor your transactions regularly to avoid such grave issues. This cannot be the fault of the
Quote:
third world country
. They have been given the job because more serious mistakes happen at our end. Keep your patience things will work fine.
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Regards,
Laura.
US Citizen
Guest






 
Posted on Thu Dec 20, 2007 6:13 am  

Hey Gina,

LMAO Good one huh? I just compared the collection agencies with the overseas customer reps. I think its better that we have them, atleast they dont threaten to sue us Laughing.
GINA
Guest






Subject: THANKS FOR THE REPLIES EVERYONE
 
Posted on Thu Dec 20, 2007 6:45 pm  

BUT IN ACTUALITY GUYS.... IT WAS MY FAULT FOR RELYING ON A 50 CENT STAMP..WHEN I SHOULD HAVE JUST SPENT A FEW MORE DOLLARS OR CENTS TO HAVE THE MONEY ORDER SENT MORE SECURE... SO IT WASN'T IMAGINE CARD'S FAULT AT ALL..BUT SINCE I COULDN'T GET TO ANYONE THROUGH U.S.P.S ... I WENT TO THE ONE WHO WAS AVAILABLE ...AND THAT WAS IMAGINE...LOL ..HEY IT COMES WITH THE TERRITORY OF CUSTOMER SERVICE...PAIN IN THE AZZEZ LIKE ME SO I GIVE NO APOLOGIES..INDIA CAN DEAL OR GIVE UP THEIR JOBS.
Adam Smith
Guest






Subject: Oblivion..
 
Posted on Fri Dec 21, 2007 6:12 am  

Well Gina,

It is about trying out a service big time & if it seems secure enough, then continue with it for good!

If our managers are rude...then they are not meant to do any good to us...especially the managers who are hell bent to outsource business..
I do sincerely empathize with you at that...& its high time we need to be choosy & look well before we leap!

We are certainly the best at all financial processes becoz our govt. buys the best of the 3rd world brains for us. I could only see us walking straight towards oblivion...the day when they walk out of our jobs!
..& so it might not be too far before we would need to spend A FEW MORE DOLLARS OR CENTS AT EVERYTHING! Smile

Regards,
Adam Smith
GINA
Guest






Subject: IMAGINE CARD
 
Posted on Thu Jan 03, 2008 5:16 am  

I'VE RECEIVED ANOTHER INCREASE PUSHING ME FROM 130 TO 180. YEAAAA I'M SO PROUD OF MYSELF.
anthony

anthony

Joined: 31 Jul 2006
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Posts: 516



13609 Magic Points

 
Posted on Sat Jan 05, 2008 9:10 am  

This must be really great for you Gina.
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Anthony Marx

A positive attitude is not achieved by turning a blind eye to the negative, but rather by responding to every situation in the most positive way possible.
GINA
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Posted on Wed Feb 06, 2008 3:04 am  

I'M AT 230 SO FAR SO GOOD
anthony

anthony

Joined: 31 Jul 2006
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Posts: 516



13609 Magic Points

 
Posted on Wed Feb 06, 2008 7:16 am  

You are improving real fast Smile
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Anthony Marx

A positive attitude is not achieved by turning a blind eye to the negative, but rather by responding to every situation in the most positive way possible.
Laura

Laura

Joined: 21 Jun 2007
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Posts: 1327



36528 Magic Points

 
Posted on Thu Feb 07, 2008 7:27 am  

Yes she is improving for sure. Smile well done Gina, great going.
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Regards,
Laura.
ladyshancia59
Guest






Subject: Have had good luck so far
 
Posted on Sun Feb 10, 2008 7:18 pm  

I have had the card for approx 6 mopnths and so far so could have not chked on my scores but mine are really bad, this is why I got this card suggested by a lending dude. Now here comes the problem I just recently lost my husband and my job at the same time think I will be able to keep up with min payments but I usually pay it all off I love the card, it has helped me so far
sdchargers_63

sdchargers_63

Joined: 13 Aug 2007
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Posts: 1883



1916 Magic Points

Subject: imagine credit card
 
Posted on Mon Feb 11, 2008 11:43 am  

HELLLOOOOOOO everyone!! Been a while, since I've been on here. Boy..has THIS been a long thread! LOL Yep..I still have my Imagine Credit Card. Never had a problem, with payments coming out of my bank account, however...I agree with alot of you, with the 'Customer Service' thing. It's difficult for the Reps to understand what you want. Other than that, things are ok with me.
Fasfeed



Joined: 06 Feb 2008
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Posts: 84



3347 Magic Points

 
Posted on Thu Feb 21, 2008 4:05 am  

Sounds like an alright card if you do choose to go the unsecured route.The thing that I am curious about is the fact that they have a secured and unsecured credit card for the same type of credit scenerio,[BAD CREDIT] . I wonder what are the critrias are for getting the unsecured card versus the secured card. To eliminate the fees who wouldnt go with the unsecured card. I am going to also look into this Image card ,but secured is out of the question. You should never send money first before you recieve a credit card. That sounds like a big ripoff that I dont want to be a part of. I will also be waiting to see more post of information on this issue.Maybe someone can add somemore positive feedback . Hope these accounts work out for all of you ,in terms of raising your credit scores. Best of Luck!!!
sdchargers_63

sdchargers_63

Joined: 13 Aug 2007
sdchargers_63's page
Posts: 1883



1916 Magic Points

Subject: imagine
 
Posted on Thu Feb 21, 2008 7:02 pm  

If I'm correct, if you DO apply for the Imagine Card (Unsecured) and you are turned down, the company willoffer you a Imagine ( Secured) card. Which means YOU control the money on it ( you add the money yourself). But ( I think..) you have to have so-much on the card, to 'activate' it..( ie............you can add money on it, but, you can't ACTUALLY use it until you have so much on it). I don't think the fees are the same. 'Fasfeed'.I agree.....NEVER send money until you actually recieve the card...good advice.

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