I sent a DVL to NCO they did not respond within 30 days. I noticed that they were removed from CR. I just received a letter from them with information regarding the debt (probably what they consider validation) but no originals and no signatures.
They are asking for payment in the letter and the following paragraph is in the letter also, "In addition, please be advised that we have contacted the credit bureaus, with which we do business, with our request to delete our listing of the above-referenced accounts from your credit profile for the social security number we have listed in our records. Please be advised that NCO Financial Systems, Inc. cannot effect a change to how any other company may have listed the above accounts on your credit profile". This letter is signed by the Compliance Resolution Administrator.
How do I proceed in this matter?