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I electronically paid a bill yesterday, not posted today

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jmx2



Joined: 10 Jan 2010
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Posts: 1



199 Magic Points

Subject: I electronically paid a bill yesterday, not posted today
 
Posted on Sun Jan 10, 2010 6:25 pm  

As a snowbird, I haven't recieved my bill. I called yesterday, paid via telephone, and was told it went through. Today it says I haven't paid. It's due today--I don't want a late charge or credit damage. What gives?? I've always paid on time or early; I tried calling again today, can't talk to anybody untill tomorrow.
cinnamngrl



Joined: 01 Nov 2008
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6402 Magic Points

Subject: ok
 
Posted on Mon Jan 11, 2010 10:46 am  

did they give you a reference number? what kind of bill is this? Generally reporting is done after a bill is 30 days late not one or two. And if you explain I bet they will waive a late charge.
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sdchargers_63

sdchargers_63

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Subject: credit
 
Posted on Mon Jan 11, 2010 11:35 am  

Usually...if you pay electronically (depending on what it is), it may take a day or two to go through THEIR system. Good question..did you get a 'confirmation' or 'reference' number over the phone?
goodnatured



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Posted on Mon Jan 11, 2010 11:57 am  

I always write the reference number down in my check book beside the amount that was paid, that way it does not get lost on a piece of paper.

Give it a day or two and you should be able to see it dated for the date that you made the payment.
sdchargers_63

sdchargers_63

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Subject: credit
 
Posted on Mon Jan 11, 2010 12:04 pm  

Good point, GN. Even if the 'SHOWING' of the payment is late, they should STILL give that 'credit' that the payment was made on time.
cinnamngrl



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Posted on Mon Jan 11, 2010 12:12 pm  

did you pay by phone at your bank or directly to the biller?
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Subject: Paid Not Posted
 
Posted on Fri Mar 16, 2012 12:22 pm  

I was checking my PG@E acct online and under Bills and Payments it shows about 30-40 pyts since 2006 Paid Not posted. What??? My payments are automatically withdrawn from my bank acct. So they are never late.
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