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Back in January of last year, I had an issue with Payday Yes and I received an email from them stating that my loan was paid in full. I didn't think anything more about it. I look at my credit report and see a collection from a collection agency. So I call the number and they tell me that they are collecting for Payday Yes. I explain to them that I have proof that the loan is paid in full and I faxed it to them. How do I make sure that this is removed from my credit report? Are they even allowed to do that?
do this
file an AG complaint againt both the lender and collector.then dispute the entry with the CRA'S.they did that with me 3 years ago,and the CRA'S removed it with a note not to allow the debt back on.do that and you should be fine.
Yeah...it would be better for you to dispute it with the credit bureaus and show them the proof that you have paid the debt in full. Credit bureaus will then investigate this matter properly and take necessary initiative.
You only require disputing it with the credit bureaus. That will solve the problem.