How to update original creditor entry on credit report

Submitted by poorman on Sun, 07/04/2010 - 00:56
Forums

How do you get the original creditor's entry to say paid charge off after you have paid the collection agency?

dispute the item and file a complaint with AG or appropriate regulator

Sun, 07/04/2010 - 14:48 Permalink

what is AG?

If you pay the collection agency, is the original creditor even required by law, to update their entry to say Paid Charge Off.

Sun, 07/04/2010 - 15:51 Permalink

AG= Attorney General

Yes they must update but sometimes you must nudge them

who is the OC

Sun, 07/04/2010 - 16:04 Permalink

thanks cinnamngrl. the original creditor is hsbc bank.

so when i pay the collection agency, is it their responsibility to update their entry to Paid Collection and also to go back to the original creditor and ask them to update their entry to Paid Charge Off?

Sun, 07/04/2010 - 19:07 Permalink

Hi poorman,

No, the original creditor won't be able to do any updates on your accounts. It is only the collection agency who will update your account status as "Paid" after your payments on the account.

However, if you want to remove the charge-off, you will have to request your original creditor to pull back the account from the collection agency. Once the original creditor pulls back the account, you will have to negotiate a "Pay for delete" (PFD) on the account. If the creditor agrees to PFD, the charge-off will be removed, and the account will be updated as "Paid".

Thanks,

Aaron

Tue, 07/06/2010 - 11:47 Permalink
Barbara_Elena (not verified)

Get a credit report and find out whether your collection agency has already updated your paid charge-off. If your charge-off accounts do not show paid in full, you should dispute the item with the credit bureau. If the charge-off accounts show paid in full there is nothing you have to do.

Wed, 07/07/2010 - 10:31 Permalink