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North American Debt Settlement is a member of TASC or The Association of Settlement Companies. However, it has been rated F by Better Business Bureau (BBB) and it is also not a BBB accredited business. Complaints against North American Debt Settlement Here are some of the complaints made against the settlement company.
- Charged fees even after enrollment cancellation: A customer said that he was charged after he had canceled services with North American Debt Settlement. The customer opted to cancel even after enrollment because he was charged more for the program than what was previously informed to him. Moreover, the customer hadn't been informed that certain creditors may not agree to settle debts. Know more...
- Behaved rudely with consumers: A consumer said that the settlement company had called her once and after asking a few questions, started explaining a plan. After being informed that she wasn't interested in the plan and they shouldn't call again, the company representative started behaving rudely with her over the phone. Find out more…
- Employed unprofessional business practices: A person said that the settlement company employs unprofessional business practices. The employers of the company don't take certified debt arbitration courses. This organization is not a part of IAPDA (International Association of Professional debt Arbitrators) and USOBA (United States Organizations for Bankruptcy Alternatives), which is a debt settlement and negotiation association. Learn more…
- Didn't offer service after enrollment: A customer said that he had signed the paperwork to get help from North American Debt Settlement. After the customer had made the first payment, the company no longer answered his phone calls. Know what the customer says…
What to do if the settlement company doesn't answer your calls If you've already enrolled with North American Debt Settlement, then you can send a letter to the company if they're not answering your calls. However, make sure you send each letter by certified mail with a return receipt request. If you don't get any reply, you can lodge a complaint against the company with the BBB. You can even file a lawsuit against the settlement company with the Attorney General of your state.
It is advisable that you ask for the professional fees before you enroll with a settlement company. You shouldn't pay any upfront fee before the settlement company provides you with any service that is, the company negotiates with a creditor and is successful in reducing the outstanding balance. How to contact North American Debt Settlement The business address of the settlement company along with the phone and fax numbers is given below.
North American Debt Settlement
132 West 36th Street, 4th Floor
New York, NY 10018
Phone Number: (877) 333-8634
Fax Number: (866) 277-3730
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