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VISDSNB is listed on my credit report - What should I do?

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Carol
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VISDSNB is related to Macy's credit card, which was previously associated with Federated Department Stores, Inc. VIS is the short form for VISA and DSNB is the short form for Departmental Store National Bank. Thus, VISDSNB stands for Visa Departmental Store National Bank.

If you have applied for a credit card with Visa Departmental Store National Bank, you'll find a VISDSNB listing on your credit report. These department store card issuers offer reward programs where customers can gain points on purchases. These points can then be exchanged for rewards. However, to qualify for best rewards, you will have to spend thousands of dollars at these stores.

Like most Visa and Mastercard store cards, these cards can be used at other retailers.

What to do if VISDSNB shows up on your credit report

If you did not apply for a VISDSNB credit card and it is listed on your credit report, you can dispute the item. There are two ways you can do this.

  1. Validate and dispute with credit bureaus - First, send a debt validation letter to VISDSNB via fax or certified mail. If they fail to validate the debt, you can send dispute letters to the bureaus and have them investigate further.

  2. Dispute with VISDSNB - You can directly dispute the incorrect listing on your credit report by calling VSDSNB at 1-800-668-7196. However, if it's Macy's credit card, you can call 1-800-830-3087 or 1-866-593-2543 to request that they close down the account.
Other than Macy's, VISDSNB issues cards through other department stores like Bloomingdale's and Strawbridge's.

If you have an account with Visa Departmental Store National Bank and the account has been handed over to collections, you can do the following:
  1. Know your rights: It is very important to know your rights as a debtor. Check out the rules on debt collections outlined by Fair Debt Collections Practices Act (FDCPA). If the collection agency violates any of the rules, you can file a complaint with the Federal trade Commission (FTC) , and your State's Attorney General.

  2. Validate the debt: If you are not sure whether you owe money to the creditor you should ask them to validate the debt. Even if you know that you incurred the debt, you can ask for debt validation if you are confused about the outstanding debt amount. Send the debt validation letter via fax or certified mail.

  3. Get a written agreement: Once the debt is validated, get the payment agreement in writing. Also, keep the payment receipts as proof of your payments.

  4. Request a Pay For Delete: Once you make a payment agreement, negotiate a "Pay for delete" agreement (PFD) with the collector. If the collector agrees to a PFD, the negative listing will be removed from your credit report once the debt has been repaid. Send the PFD letter via fax or certified mail.
 

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Justin

Justin

Joined: 17 Jul 2006

Posts: 1240
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PostPosted: Mon Feb 12, 2007 11:46 pm    Post subject:
VIS stands for VISA and DSNB stands for Departmental Store National Bank. Therefore VISDSNB is Visa Departmental Store National Bank. Now if you have VISDSNB listed in your credit report, it means that you may have applied for a Departmental store credit card (VISDSNB credit card). If you have applied for a credit card in any of the departmental stores, e.g MACY's, then there may be a hard inquiry conducted in your credit report and so you may find the VISDSNB listing in your credit report.
Alternatively, you may also have outstanding debts on your existing VISA departmental store credit card.

However, if you have not applied for a credit card in any of the departmental stores, you should send a letter to the inquirer asking them to remove the hard inquiry listing from your report. As per the Fair Credit Reporting Act, only authorized hard inquiry must stay in your credit report and so you can remove any hard inquiry listings which you have not authorized.

If it is a outstanding debt listing, and you are sure you do not have a VISDSNB credit card, you can send a debt validation letter to the credit card company whose name and address appear in your report. If they cannot validate the debt within 30 days from the date of receiving your letter, send a dispute letter to the bureaus telling them that you do not agree with the listing. The bureaus will verify it with the credit card company and remove it from your report.

You can call them at the following numbers

Macy's credit card : 1-800-830-3087
other VISA departmental store cards :1-800-668-7196
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Rebecca
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PostPosted: Mon Feb 19, 2007 6:27 pm    Post subject: VISDSNB & FIA CSNA
I received the VISDSNB and after much reading, I know it was when I signed up for my Macy's card ... both of which I'm going to cancel.

My first question is what is FIA CSNA?

My second question is are you penalized (credit score) for canceling credit cards that have a zero balance and you no longer use?

Thanks!
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Stevie
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PostPosted: Tue Mar 06, 2007 7:00 pm    Post subject: VISDSNB
FIA CSNA is the credit card unit of the Bank of America. If you want to know more about FIA card service, you can visit the link FIA CSNA

VIS DSNB account is attached to your Macy's charge. Evidently when you apply for a Macy's charge card you automatically get a Macy's VISA too. Surprise Surprise. To close just the VISA account, call Macy's credit department and give them your Macy's charge account number and they can find the VISA account from there and just close it. Here is the number: 1-866-282-8697 (they will trasfer you). Hope this is helpful. Thanks to those who wrote and said this was connected with the Macy's account. It put me on the right track.
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John
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PostPosted: Thu Apr 05, 2007 3:03 am    Post subject: VISDSNB
Same thing here. I was so glad this came up when I did a search tonight. My boyfriend and I are going thru his credit report and finding that his ex wife from 2 years ago opened an account after the divorce and it is on his credit. well it was showing up as Macy's being a 0 balance, but then had this VISDSNB under it with a large balance. I'm so glad we found this b/c we are searching everywhere trying to figure out what it could be. Thanks so much for posting this info. that's crazy that this company can just list themselves w/initials, no name or contact information. that's absurd. Thanks for all the advice though.
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Jenny
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PostPosted: Tue Aug 07, 2007 5:14 pm    Post subject: FIA Card Services
FIACS used to be MBNA. MBNA used to handle a lot of accounts for banks and credit unions. After MBNA merged with Bank Of America, accounts having to do with another financial institution that belongs to Bank Of America would go under FIACS so the bank may keep their business with the other financial institutes.
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Laura

Laura

Joined: 21 Jun 2007

Posts: 1334
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PostPosted: Wed Aug 08, 2007 5:41 am    Post subject:
Thanks a lot for the information Jenny.
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Regards,
Laura.
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Barbaramasone
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PostPosted: Sat Sep 08, 2007 8:14 pm    Post subject: VISDSNB
what does VISDSNB stand for
please let me know??
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Laura

Laura

Joined: 21 Jun 2007

Posts: 1334
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PostPosted: Mon Sep 10, 2007 5:21 am    Post subject:
This is a VISA thrown in with MACY's express application. Check with your card issuer.
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Regards,
Laura.
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Boone
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PostPosted: Tue Nov 20, 2007 7:42 pm    Post subject: VISDSNB
Thanks so much for the information! I greatly appreciate it!
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Laura

Laura

Joined: 21 Jun 2007

Posts: 1334
35466 Magic Points
PostPosted: Wed Nov 21, 2007 7:26 am    Post subject:
Hi Boone,

Its great to hear that you found the information useful.
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Regards,
Laura.
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Ena23
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PostPosted: Thu Dec 13, 2007 10:35 pm    Post subject: VISDSNB
VISDSNB stands for Visa Departmental Store National Bank. If it appears in your credit report, it means that you must has a debt on a credit card applied through VISDSNB.
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Laura

Laura

Joined: 21 Jun 2007

Posts: 1334
35466 Magic Points
PostPosted: Fri Dec 14, 2007 7:37 am    Post subject:
Hi Ena,

it will be great to see you on the forum Smile
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Regards,
Laura.
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lisa
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PostPosted: Fri Jan 11, 2008 2:21 am    Post subject: stevie
thanks for the phone # macy's visdsnb
would you happen to have the billing address or is the same as the reg macy's billing?
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CreditGuru
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PostPosted: Tue Feb 05, 2008 7:56 pm    Post subject: Do Not close these credit cards
Your credit scores will drop when you close the credit cards. Closed cards are worth nothing. Good accounts are worth anywhere from 20-60 points. Closing a good credit card is like credit suicide. It would be like pulling spark plus from your cards engine and wondering why you aren't driving as fast. Get educated. Don't listen to your peers, listen to somebody who actually know what they are talking about.
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